Help and Support

If you require assistance with your portal access or tax assessment, you can reach out via our secure messaging service or live chat.

Live Chat Assistance

Our Live Chat widget is located in the bottom right corner of your screen. Our agents are available Monday to Friday, 08:00 to 18:00 (UK Time) to assist you with payment queries.

Disputing a Tax Liability

If you believe your assigned tax obligation is incorrect, you must not ignore it. You should submit a formal appeal through the tribunal service within 30 days of the assessment date.

Lost Reference Codes

If you have lost your Non-Resident Reference Code, you must request a new one by mail. For security reasons, we do not issue reference codes over the phone or email.